Refund Policy



At www.code-profi.com, customer satisfaction is our top priority. However, due to the digital nature of our services, we have specific guidelines regarding refunds.


Refund Eligibility:

We offer refunds under the following conditions:


Technical Issues: If you are unable to access or use the service due to a technical problem caused by our system (convertation error, or you got corrupted snippets) and we are unable to resolve the issue within 1-2 business days.

Refund Process

To request аa refund, please contact us at vsevolod.karpykov@gmail.com with the following details:

1. Your order ID

2. Description of the issue

We will review your request and respond within 1-2 business days. Approved refunds will be processed back to the original payment method within 1-2 business days.


Non-Refundable Scenarios:

  Change of mind after purchase.